Why Your Accounting Firm Should Consider Sentinel: A Success Story

In today’s digital age, accounting firms face a crucial challenge: maintaining robust, efficient IT systems that can handle sensitive financial data while ensuring maximum productivity. The story of England & Company, a respected accounting firm with over 40 years of experience, demonstrates why Sentinel might be the solution your firm needs.

The Warning Signs: When IT Starts Holding You Back 

Does this sound familiar? Your team is experiencing:

  • Frustratingly long login times
  • Frequent system crashes
  • Screen freezing during critical tasks
  • Delays in adding new users
  • Disruptive software updates during peak hours
  • Inadequate security measures

These were exactly the challenges facing England & Company, a firm of 28 qualified accountants and support staff managing over 1,000 clients. Despite using industry-standard software (Iris Accountancy Suite), their third-party hosted environment was becoming a liability rather than an asset.

The Real Cost of Poor IT Infrastructure

For England & Company, the situation became so dire that they had to create a specific nominal code in their accounts for system downtime – a red flag that no accounting firm should ignore. As Director Cheryl Lawes noted, “Our productivity was dropping, and colleagues were becoming increasingly frustrated.”

The Sentinel Solution: More Than Just IT Support

Sentinel’s approach to solving England & Company’s challenges offers valuable insights for other accounting firms:

1. Dedicated Resources

Instead of competing for server resources in a shared environment, Sentinel provided a dedicated server configured specifically for the firm’s needs. This eliminated the performance issues that had plagued their previous setup.

2. Complete Cloud Migration

Rather than settling for a hybrid solution, Sentinel implemented a fully managed environment where:

  • All applications are accessible via the cloud
  • Sensitive data and documents are stored securely
  • User screens can be customized to specific requirements
  • Everything is managed from a secure data centre

3. Infrastructure Upgrade

The solution included:

  • New thin clients replacing aging PCs
  • Updated network infrastructure
  • New switches and routers
  • Modern Wi-Fi access points
  • Fibre leased line installation

The Results: A Testament to Success

The transformation was remarkable:

  • Migration completed in just 4 weeks
  • Minimal disruption to daily operations
  • Improved system performance and stability
  • Enhanced security protocols
  • Better compliance standards
  • Seamless remote working capabilities

Why Should Your Accounting Firm Consider Sentinel?

  1. Proven Expertise: Sentinel demonstrates deep understanding of accountancy-specific IT needs
  2. Comprehensive Support: 24/7 monitoring and proactive issue resolution
  3. Future-Proofing: Scalable solution that grows with your firm
  4. Security Focus: Enhanced protection for sensitive financial data
  5. Cost-Effective: No need for expensive hardware reinvestment
  6. Minimal Disruption: Smooth transition process with minimal downtime

The Client's Verdict

In the words of Cheryl Lawes: 

"Sentinel have restored confidence in our IT and our ability to provide a great service to our clients. Their support is first class... we now have a system which is fully fit for purpose, ready and secure for home working too and managed by a team with robust knowledge."
Cheryl Lawes

Looking Ahead For Your Accounting firm