Based in Bournemouth, Dorset, Matthew & Matthew offer a range of legal services from individually structured departments, staffed by experienced professionals and support personnel.

With a team of 25+ Matthew & Matthew use their local expertise and specialist knowledge to deliver essential legal services to their loyal and growing client base. In fact, someone at Matthew and Matthew is solving a problem right now; and they’re doing it using a Sentinel Data Solutions IT Hosted Desktop.


  • Workforce using unmanaged PCs
  • Varied working practices with complex processes and training
  • Varied user experiences across the business
  • 25+ computers in need of management and additional security
  • Enhanced document management and security
  • A lack of support across all technology services
  • Upper and middle management often dealing with technology issues and complex training activities
  • GDPR compliance becoming increasingly complex


  • Sentinel Cloud Desktop Service deployed to all users
  • Deploy Matthew & Matthew line of business applications across the platform
  • Lift and shift of all data from all stand alone devices into secure cloud
  • Deployment of 2FA
  • Structured file server developed to specific business requirements
  • Full IT Helpdesk delivered by Sentinel’s IT support team
  • Sentinel manage the migration of end users and data
  • Fully managed service, hardware fulfilment, IT support and systems maintenance


  • A trouble free, managed migration of services
  • Enhanced security and relevant tools to help meet GDPR compliance
  • Fewer IT problems and a single IT helpdesk available to all when problems arise
  • Employees free to focus on clients and workload
  • Users able to work collaboratively yet securely with all data housed within a private UK based data centre
  • A uniform user experience allowing quicker learning and development across the workforce
  • Top tier management free to focus on business strategy and growth
  • Improved service to Matthew & Matthew clients
“Working with Sentinel has enabled us to more effectively scale our business. Their ongoing support and managed service allows us to work in a more secure and reliable way. Additionally, through the out-sourcing of the day-to-day technology challenges, we have been able to focus our management time more closely on the business and the priorities of all our clients.”
David Webb
Matthew & Matthew Solicitors, Bournemouth, Dorset

Matthew & Matthew Solicitors is a well known and trusted Dorset based legal firm who offer conveyancing, private client and other specialist legal services to the local area. However, the company had come to see technology as a barrier to their business, with problems of scalability, security and, more recently, the desire to future proof the technology utilised.

The dilemma for Matthew & Matthew, and one that will resonate with many businesses, is the ability to utilise technology to enhance the client experience, whilst creating a secure, scalable and cost-effective environment that works for employees too.

Adopting Infrastructure as a Service, or IAAS, has removed these challenges, allowing Matthew & Matthew to get on with the day job. “People make and maintain relationships, whilst technology assists them to simplify and create smart ways for the team to work together.” says Emma King, Director.

Matthew & Matthew has a 28-person operation in Southbourne, Bournemouth, Dorset.  The brief given to Sentinel was to migrate employees from unmanaged devices to Sentinel’s cloud platform based in Ringwood, Hampshire. The focus was on creating a flexible work environment and ensuring that security and compliance with GDPR regulation was maintained.

This flexibility allows top tear management to work remotely yet securely. Matthew & Matthew employees can service clients and cases throughout the day, without the worry of GDPR compliance. “We need to give our staff the ability to do their jobs, but without concerns over clunky technology or security”, explains Emma. “Sentinel managed the migration to the new platform seamlessly, while maintaining familiarity of the users’ current systems and minimizing the impact on our day to day business.Their technicians were with us every step of the way. We really couldn’t be happier with their service and would recommend Sentinel to any business”

Initially working with Matthew & Matthew consultatively, it quickly became apparent that Sentinel’s services were a great fit for the size and shape of the project. With this in mind, Matthew & Matthew was extremely keen to engage with Sentinel to design and deploy the solution. “Sentinel offers a best in class IT solution for businesses of our size in terms of strategy, infrastructure and products,” says David Webb, Director. “Clearly there is a benefit in terms of economies of scale, but we also looked at other ways we could leverage our relationship with Sentinel by outsourcing things like hardware and telephony supply. We found we spent a lot of time managing the supply, maintenance and management of workforce hardware. Sentinel were able to take on these tasks, adding further value to the relationship. We see Sentinel as our own IT Department.”

Much of the project integration was user-focused; Sentinel spent time with the business delivering training and making sure that they were able to not only use the new platform, but more importantly use it well and work smarter. “When you give your staff the right technology, you’ll leverage more opportunities as a business,” says David, “Whatever case or client our teams are working on we can provide the same great service as always, but we can now do it unhindered by technology.”

“This has further enabled the company’s disaster recovery plan allowing all employees to work remotely if required“

“We believe in people going farther and that applies, both to what we do for our clients and, for our own team,” concludes David. “Working with Sentinel as a partner, we’re building value together. We’re using technology that just works.”

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